About Flowspace | Ecommerce Fulfillment & Logistics Platform

Our Mission

Our mission is to make fulfillment seamless so you can focus on creating products people love. With Flowspace managing every order, your logistics become a competitive advantage—not a headache.

Meet the Team

Meet the team driving Flowspace’s commitment to excellence and success

Ben Eachus

Co-Founder & CEO

As CEO of Flowspace, Ben is leading Fortune 1000 brands’ fulfillment into the digital future – powering their scale as consumers increasingly choose ecommerce as their mode of buying. Prior to founding Flowspace out of Y Combinator in 2017, CEO Ben was an early employee at The Honest Company, one of the fastest growing direct to consumer companies in the U.S. There he led supply chain operations and scaled the company’s distribution and fulfillment network during an extended period of rapid expansion prior to the company’s IPO. Ben previously managed fulfillment operations at McMaster Carr, a leading industrial supply distributor specializing in same-day delivery. Ben earned his undergraduate degree from Princeton University and his MBA from UCLA Anderson. Ben is a native of New Jersey and currently lives in Southern California with his family. View Linkedin

Jason Harbert

Co-Founder & CTO

As CTO of Flowspace, Jason oversees the team building software that empowers e-commerce businesses and enables their success. Jason has been writing software at scale for nearly 20 years, and prior to Flowspace led engineering teams at Oversee.net, as well as several successful Internet startups. His early research into phishing attacks led to the development of anti-spam, anti-phishing, and anti-virus fingerprinting algorithms that saw industry-wide adoption. Jason is passionate about creating technology to make difficult jobs easier, and knows better than most the potential that logistics can unlock for brands and warehouse operators. He grew up in the shadow of a DHL facility, where his parents were employed, and where he got his first job packing boxes. Jason attended University of Cincinnati and grew up in Wilmington, Ohio, a major distribution hub. He now lives in Cincinnati with his family. View Linkedin

Frank Garcia

Chief Operating Officer

As Chief Operating Officer, Frank Garcia oversees Logistics and Customer Success at Flowspace. Frank has deep logistics experience, having served in client-side roles as Director of Supply Chain at Lakeshore Learning and supply chain-side roles at organizations such as McMaster Carr and OceanX. His expertise in logistics and customer success drive operational excellence and ensure seamless experiences for Flowspace’s clients. Frank holds a BA from UC Berkeley. View Linkedin

Karen Chao

Chief Product & Marketing Officer

Karen Chao serves as the Chief Product and Marketing Officer at Flowspace, leading product, marketing, user experience, data, and innovation. Karen has held product leadership roles for more than a decade, at companies including Apple and several successful Silicon Valley start-ups, including Booster Fuels and Replicon. She has a strong record of driving product excellence, delivering innovative solutions, and driving growth. Karen holds engineering degrees from UC Berkeley and Stanford. View Linkedin

Erin Essman

VP of Sales

Erin Essman is Vice President of Sales at Flowspace. In leading the company’s sales organization, she partners with brands to streamline fulfillment operations, optimize supply chain performance, and accelerate growth through flexible, technology-enabled fulfillment solutions. Erin’s experience spans strategic sales leadership and operational execution, providing expertise in fulfillment strategy, logistics optimization, and consultative selling. She has progressed through multiple sales leadership roles at Flowspace after previously working in third party logistics in business development and account management roles. She holds a BA from the University of Kansas. View Linkedin

Michael Le Coz

Controller

Michael Le Coz oversees Flowspace’s Finance and Accounting functions as the Controller. Bringing a strong background in financial operations to the company, Michael previously served in controllership roles at organizations including Newscorp (Fox Interactive Media), Adconion Media, The Walt Disney Company and KPMG. Michael holds a BS from USC’s Marshall School of Business. View Linkedin

Natalie Anderson

Head of People Operations

As Head of People Operations Natalie plays a crucial role in shaping Flowspace’s workforce and culture. Committed to excellence in HR practices, she plays a pivotal role in ensuring that Flowspace remains a great place to work. Prior to Flowspace, Natalie served as a Senior Managing Director and leader of the Human Assets Generalist team at Teach For America, where she worked for 17 years. Natalie earned a BA from UC Davis. View Linkedin

Our Values

Every team member embodies our values in service to our customers.

Greater than the sum of our parts We value teamwork and collaboration, embracing diverse perspectives with empathy and respect to spark stronger ideas and better solutions.

Make it your problem We promote ownership at every level, empowering everyone to take initiative and solve problems together, no matter where they arise.

We win when you win We are committed to tailoring solutions to each customer’s needs, finding creative ways to achieve their goals and going beyond expectations because their success is our success.

Be better today than yesterday We champion continuous learning and incremental improvement, valuing progress over perfection in both our products and our people.

We all do the dishes We cultivate humility and teamwork, recognizing that everyone contributes—whether tackling small tasks or major challenges—and that great ideas can come from anywhere.

Awards and recognition

We're grateful to have won a few awards along the way. Thank you to the brands who trust us with their fulfillment and the warehouse partners who help us deliver results.